Descrição da vaga
Alcatel – Lucent Enterprise (ALE) provides digital-age networking, communications, and cloud solutions with services tailored to ensure customers’ success, with flexible business models in the cloud, on-premises, and hybrid. ALE is a trusted advisor to more than a million customers all over the world, located in over 35 counties. Learn more about us on https://www.al-enterprise.com/en/company/about-us
Main responsibilities /Missions :
Serve as the lead point of contact for all customer account management matters in Networking within the government and other sectors.Build and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profitsDevelop trusted advisor relationships with key accounts, customer stakeholders and executive sponsorsEnsure the timely and successful delivery of our solutions according to customer needs and objectivesClearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholdersDevelop new business with existing clients and/or identify areas of improvement to meet sales quotasForecast and track key account metrics (e.g. quarterly sales results and annual forecasts)Prepare reports on account statusCollaborate with sales team to identify and grow opportunities within territory as well as our Business PartnersAssist with challenging client requests or issue escalations as needed
Requisitos
Previous working experience (max 8 years) as an Account Manager, Key Account Manager, Sales Account Manager or relevant roleGood & solid local networking with customers in the government sector in Mexico.English fluent is mandatoryA hunter profile and door opener is requestedDemonstrable ability to communicate, present and influence key stakeholders at all levels of an organizationSolid experience with Network, Communication & Cloud solutions/productsExperience delivering client-focused solutions to customer needsProven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detailExcellent listening, negotiation and presentation abilitiesStrong verbal and written communication skillsBA/BS degree in Business Administration, Sales or relevant field
Relationships
Internal:
Engage and collaborate with the wider Alcatel-Lucent Enterprise Marketing, Channel Sales and Business Development teams
External:
End Customer as a top priorityWork closely with Channel Partners/ Business PartnersTSS & support teams
Why ALE?
At ALE, we provide a flexible work environment that grants a work-life balance where you can work from home if needed. As a multicultural and international company, we encourage new ideas and provide a continuous learning opportunity. Through our 3 values: Speed & Agility, Customer Centricity, and Reliability, we want to bring you exciting projects in a work environment combining entrepreneurial spirit and an international dimension.
As we are building the future, we want to create a better world. We have initiated different projects like GoGreen, ALE Impact, and TogetHer to take our corporate social responsibilities and we do this with pride and love. Read more on: https://www.al-enterprise.com/en/company/about-us/csr