Descrição da vaga
We are looking for professional, qualified and enthusiastic candidates to take up a full-time position of an IT Systems Administrator to provide daily technical support.
Hybrid position in São Paulo.
The scope of responsibilities will include:
Supervised responsibility for troubleshooting and diagnosing desktop computer systems and peripheral equipment problems
Supervised responsibility for IT support operations, including but not limited to receiving and tracking user requests, assigning priority and responsible persons, resolving requests and users’ notification
Shared responsibility for installation, configuration, maintenance and upgrades of desktop computer systems and peripherals (e.g., network cards, printers, modems, mice, add-in boards, copiers, etc.)
Supervised responsibility for asset management of desktop computer systems (hardware and software inventories, licensing, systems decommissioning, etc.)
Responsibility for documentation of system problems and resolutions
Assistance with providing basic IT training to PSI staff
Please upload your CV in English
Requisitos
College Degree preferably in Computer Science or a related field
At least 1+ years of experience in IT
Full working proficiency in English
Microsoft Certified Desktop Support Technician (MCDST) training is a plus
Related experience in systems and network administration
Knowledge of basic systems administration tools and processes
Ability to plan, multitask and work in a dynamic team environment
Advanced communication, collaboration, and problem-solving skills
Additional Information
We offer:
Excellent and flexible working conditions
Extensive training and friendly, collegial team
Competitive salary and benefits package
Opportunities for personal and professional growth