100% remoto

Functional Technical Support with EDI experience

AllianceIT Inc • Brazil • Sem área definida

A combinar CLT • Não informado

Descrição da vaga

This is a remote position to work from LATAM collaborating with US clients.

We offer:

  • 100% Remote Work
  • $20 USD per hour
  • Working only 40 hours per week

Title: Functional Technical Support with EDI experience

Key Responsibilities

  • Resolve application functional and logical issues
  • Provide end-user support and guidance
  • Support incident lifecycle management
  • Collaborate with technical teams for resolution
  • Maintain service quality and response times

Requisitos

  • Functional application support
  • Incident management and troubleshooting
  • Business systems analysis
  • User support