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About Lilo Social
Lilo Social is a full-funnel eCommerce growth agency specializing in acquisition and retention for direct-to-consumer brands. With a team of over 75 professionals, we deliver best-in-class paid media, email marketing, and creative services to help brands scale profitably. We work across the entire customer lifecycle: from content creation and paid advertising to conversion rate optimization and retention marketing.
Our partnership-first approach has earned us a 90% client retention rate and recognition as an Inc. 5000 honoree for three consecutive years (2023, 2024, 2025). We are proud to be a Klaviyo Master Elite Agency, a distinction held by only 0.2% of Klaviyo's 6,500+ partners. To date, we have driven billions of dollars in attributed revenue for our partners
.
The Ro
leAs an Email Designer at Lilo Social, you will be the creative force behind high-converting email experiences for our portfolio of direct-to-consumer brands. You will transform strategic concepts into beautiful, mobile-optimized email designs that drive engagement, revenue, and long-term customer loyalty. Working closely with retention strategists and copywriters, you will craft email templates that balance brand aesthetics with performance-driven design principle
s.
What Success Looks L
- ikeConsistently high email engagement rates (open rates, click rates) across your client portfolio through strong visual des
- ignEfficient production workflows that allow rapid iteration and testing of design variati
- onsEmail designs that maintain brand consistency while optimizing for conversion and user experie
- ncePositive client feedback on design quality and strong collaboration with cross-functional team memb
ers
Responsibili
- tiesCreate campaign emails, automated flow templates, and promotional designs aligned with client brand guidel
- inesDevelop mobile-first email designs that render flawlessly across email clients and dev
- icesCollaborate with retention strategists and copywriters to bring campaign concepts to
- lifeIterate quickly on email designs based on performance data and A/B test res
- ultsMaintain organized design systems and asset libraries for each client acc
- ountBuild reusable email modules and components that streamline produc
- tionEnsure all emails meet accessibility standards and deliverability best pract
- icesStay current on email design trends, platform updates, and industry innovat
- ionsExecute QA testing across multiple email clients before campaign laun
- chesSupport the team with design feedback and contribute to internal design stand
- ardsManage multiple client accounts with varying design needs and brand aesthe
tics
Require
- ments2-4 years of experience in email design, digital design, or related field with a strong portfolio demonstrating email
- workExpert proficiency in Figma for designing email layouts and creating design sy
- stemsStrong grasp of email marketing best practices including mobile optimization, CTA placement, and visual hier
- archyDemonstrated ability to design for conversion while maintaining brand integrity and aesthetic qu
- alityFast iteration speed with ability to produce high-quality work under tight time
- linesExcellent attention to detail and commitment to pixel-perfect execution across de
- vicesStrong communication skills and ability to collaborate effectively with strategists, copywriters, and account
- teamsFamiliarity with direct-to-consumer brands and ecommerce customer lifecycle mark
eting
Nice t
- o HaveHands-on experience with Klaviyo or other email service platforms (Mailchimp, Iterable,
- Braze)Motion graphics or animation capabilities to enhance email interactivity and enga
- gementExperience designing for SMS, push notifications, or other retention marketing ch
- annelsUnderstanding of email deliverability factors and how design choices impact inbox pla
cement
Compensation and B
- enefitsFully Remote: Work from anywhere with flexible hours and a distributed team
- cultureTime Off: Competitive PTO policy and paid holidays to maintain work-life
- balanceCompensation: Competitive salary commensurate with expe
rience.